Privacy Policy
Last Updated: January 16, 2025
About This Policy
At A1 Aviation ("A1 Aviation", "we", "our", "us"), we appreciate that you are interested in what we sell, and keeping things private and safe when you're online is something we think is very important, just as important as it is to you. We want you to feel good about how we handle and use the personal details you share with us.
This privacy document is meant to tell you what personal details we might gather, and how we handle and pass on your private information using the A1 Aviation website and what it offers (all together called the "Services") or when you talk to us.
According to this Privacy Policy, A1 Aviation is letting you know about the data we get, keep, and handle, along with the steps we take to always protect your personal details when you use our site and services.
If you need to ask us anything, our contact information is listed at the close of this document. You can also find out how to change, look at, or complain about your private details.
This plan could be altered later. Please look at this page now and then to be sure you know about any updates. To learn when we might change this plan and how we would let you know, please read the "Changes to this Policy" part below.
When you visit or use our site, you are clearly agreeing to let us collect, handle, and use your personal information as explained in this privacy policy. You give this agreement by actively and openly consenting, like by checking the box that says "I have read and understood the privacy policy and I accept them" or by indirectly agreeing when you use our site.
The Categories of Personal Information We Collect
We may collect, use and transfer the following types of personal data:
1. Identity Data
This covers things like your given name, family name, a name you use online, whether you are married, what you are called at work, when you were born, pictures of you, your national insurance number, what your job is, how old you are, and if you are male or female.
2. Contact Data
This means details like where you get your bills, where things are sent, your email, and contact numbers.
3. Financial Data
This involves things like bank account info and payment card numbers when handling reservations.
4. Transaction Data
This contains information regarding the payments you have made, the goods and services you have bought from us, and the activities you have taken part in.
5. Audio and Electronic Information
This includes email correspondence for support purposes and call logs from when you get in touch with our customer care.
6. Technical Data
This covers information that may be automatically gathered from any device that visits our website or uses our services. Your device's internet protocol (IP) address, login credentials, browser type and version, time zone offset settings, geolocation, CPU, screen resolution, device memory, system languages, installed fonts, browser plug-in types and versions, operating system and platform, complete "Uniform Resource Locators," clickstream to, through, and from our website (including date and time), and other technology on the devices you use to access our website are some examples of this type of information.
7. Profile Data
This includes things like the username and password you use, what you buy or order, what you like, what you prefer, what you say, what you answer on surveys, what things you looked at or looked for; how long it takes pages to respond; errors when downloading; how long you stay on some pages; what you do on pages (like scrolling, clicking, moving your mouse, and how you leave the page).
8. Usage Data
You can also provide us with information on how you use the website, our products and services.
9. Marketing and Communications Data
Your preferences for receiving marketing and communication from us or our third-parties, as well as your communication preferences.
10. Device and Location Information
Information can include your search history, your IP address, the screen resolution of the browser you are using, as well as operating system settings and other information. We may collect information about your mobile device and its settings as well as your location.
11. Customer Support Information
If you contact our Customer Support Services, we will collect any questions, concerns, or other information you may provide to our team.
Important Note: We do not collect Special Categories of Personal Data about you. This includes information about your race, ethnicity, religion or philosophical beliefs and sexual orientation. It also includes your political opinions and trade union membership. We do not collect information on criminal convictions or offenses.
Children
A1 Aviation will not collect any personal information from minors younger than 18 years old, unless the minor is a traveler in a booking that has been made by their parent or guardian. We will delete any information we have if we discover that a child is trying to enter personal data on their own. Please contact us if you are a parent/legal guardian who has provided us with personal data.
If You Fail to Provide Personal Data
If we are required to collect personal data from you in accordance with the law or the terms of a contract we have signed with you, and you do not provide us the data requested, we will be unable to complete your booking or provide you the service we offer. We may need to cancel an order or service. In these situations, however, we will inform you.
How We Collect Your Personal Information
Information You Voluntarily Submit
You may provide us with personal information such as your email address or name. You may submit personal information to our site by filling out a flight inquiry form or subscribing a newsletter.
The types of Personal Data you may provide include:
- Contact information (such a name, email, mailing address and phone number as well as gender, title, birth date, passport number, and contact information);
- Travel preferences and requirements;
- You can submit feedback and comments about your experience on our website.
- Payment information: (including credit card numbers, associated identifiers and billing addresses, bank account details, information on your rewards system, promotional code or voucher);
- Account login credentials (which, for certain services, may include social networking credentials).
In most cases, you decide how much information you want to share, but if required, not sharing information could limit your ability, for example, to complete a booking, or receive quotes.
Information We Collect from Others
Other sources may provide us with information about you. You can link your Facebook, Instagram and/or Google account to your profile. You can link your Facebook, Instagram and/or Google account to your account profile. We will receive the name, email and profile photo associated with each account.
Automatically-Collected Information
We collect information automatically about you, your device, and mobile network. (e.g. OS version, hardware type, unique device identifier). We will collect and store certain information when you interact or use our website. This includes information such as Usage Data, frequency of usage, and other automatically collected information from your mobile device. This information can include your IP address and time zone, geographical location, inquiry history, services used, including the time spent, and other statistical data.
Cookies
A cookie is an anonymous unique identifier that's stored on your device. Cookies do not usually contain any personal information. Cookies are used to improve your browsing experience.
How Your Information May Be Used
We may use the information collected in the following ways:
- To improve your service experience by running, maintaining, and offering you all of our services' features and content;
- To establish your account, verify that you are a user of our website, and personalize our website for your account;To handle your inquiries about booking a flight and offer customized prices;
- To get in touch with you about your reservations and travel questions;
- to only send you emails and other promotional materials if you willingly subscribe. Information on how to unsubscribe from future mailings will be included in every email marketing;
- To send you administrative emails, confirmation emails, technical notices, policy updates, or security alerts, among other administrative messages;
- To address your requests, questions, remarks, or worries;
- To offer you user assistance on our website, upon request;
- To safeguard, look into, and discourage unlawful or unapproved activities;
- We might give you information about our services to help us provide you with better service. You can opt out of receiving such material by sending an email to the address listed below.
Third-Party Use of Personal Information
If you want us to arrange a flight or something else for you, we will share your personal details with the airline or other company, and they will be in charge of protecting that data. So, it's important for you to read and make sure you understand how they protect your privacy. If you have any questions about how they handle your personal data, you should ask them directly.
Third-Party Disclosure
We will not share, sell, or trade your Personally Identifiable information with third parties unless you have been given advance notice. Third-party hosting companies and other parties that assist us with operating our website, running our business or serving our customers are not included in this policy, as long as they agree to keep the information confidential. We may release information to comply with law, enforce site policies, protect our rights, property or safety, or when it is necessary.
Nevertheless, information about visitors that is not personally identifiable may be shared with third parties for advertising, marketing or other purposes.
Third-Party Links
We may, from time to time, include or offer products or services of third parties on our website. These third-party websites have their own privacy policies. Therefore, we have no liability or responsibility for the activities and content of these linked websites. We do our best to maintain the integrity of this site, and we welcome any feedback.
Third-Party Service Providers
You may be required to provide your personal information to third-party service provider, agents, subcontractors and other organizations in order to receive products or services from us, directly, or on our behalf. These third parties can include cloud service providers (for email and hosting management), advertising agencies or administrative services.
We only provide third-party providers with the personal information they need to perform their services. A contract is in place requiring them to protect the information you provide and to only use it in accordance with your specific instructions and requests.
About Electronic Communications
In accordance with the above and as permitted under applicable law, we can communicate with you electronically, such as via email, SMS, or mobile push notifications.
- Sending you information about our products and services. Including booking confirmations, service updates, travel updates and notifications.
- Provide customer service and respond to inquiries;
- Sending you marketing communications only with your consent, and the option to opt out;
- Notify about important changes to our Terms and Policies or changes to our service.
Anonymous Data
By removing any identifying information, we may be able to create anonymous data. This anonymous data may be used for market research, analytics and to improve services.
Publicly Visible Information
You can choose to make any information you wish to share in an area that is publicly accessible on our website available to other users. It could be comments, reviews or other user generated content.
Payments
We may collect information about your payment, such as credit card numbers, billing address, and other payment related data, when you use our services. These details are processed in accordance with industry standards and according to security. To ensure the safety of your financial data, we work with trusted payment processors.
Rights Related to Your Personal Information
You have the following rights regarding your personal information:
- Access: You can ask for access to the personal data we have about you;
- Correction: You can ask us to update any personal data that is incorrect;
- Deletion: Subject to certain legal and business restrictions, you have the option to request that we erase your personal information.
- Portability: A copy of your personal data in an organized, widely used format is available upon request;
- Restriction: You have the option to request that we limit how your personal information is processed;
- Objection: You have the option to object to the processing of your personal data;
- Opt-out: You have the option to unsubscribe from marketing mailings at any moment;
- Management of Cookies: Through your browser's settings, you may control or turn off cookies.
To exercise any of these rights, please contact us at contact@a1aviation.org with your request and verification of your identity.
Links to Other Websites
Links to websites not owned by us may be found on our website. You will be directed to the third party site if you click on any third-party links. You should always read the Privacy Policies of any site that you visit. We do not control and are not responsible for any content, privacy policies or practices of third-party websites or services.
Retention
Your personal information will be retained for the period of time necessary to achieve the purposes set out in this Privacy Statement, unless another retention period is required by law. We will delete or anonymize your personal information when we no longer require it.
Personal Information According to European Legislation
You have certain rights if you live in the European Economic Area. Your personal data is processed on the basis of the following legal grounds:
- Authorization: When you have actually given us clear grant process your individual details;
- Agreement: When processing is needed for the performance of an agreement with you;
- Legal Obligation: When handling is required to comply with a lawful commitment;
- Legitimate Interest: When handling is necessary for our reputable organization passions.
Consumer Civil Liberties According to European Regulations
If you lie in the EEA, you can:
- Demand accessibility to your personal information;
- Demand modification of imprecise individual info;
- Demand removal of your personal information;
- Demand constraint of handling;
- Challenge processing;
- Demand information transportability;
- Take out permission at any time;
- Lodge a problem with a supervisory authority.
Personal Privacy Notification for California Locals
If you are a The golden state homeowner, you have particular civil liberties under the California Consumer Privacy Act (CCPA):
- Right to Know: You have the right to know what individual details we accumulate, make use of, disclose, and sell;
- Right to Erase: You have the right to demand removal of your personal info;
- Right to Opt-Out: You can opt-out of the sale of your individual info;
- Right to Non-Discrimination: You have the right not to be victimized for exercising your personal privacy rights.
We do not offer personal information to third parties. To exercise your legal rights, please call us utilizing the information provided in the Contact section.
Cookie Plan
Our website makes use of cookies to enhance your browsing experience and offer customized solutions. Cookies are tiny text files that are kept on your device when you see our website.
Groups of Cookies Used
Vital Cookies
These cookies are required for the site to work and can not be switched off in our systems.
Analytics Cookies
These cookies aid us recognize just how site visitors interact with our internet site by collecting and reporting details anonymously.
Practical Cookies
These cookies allow enhanced functionality and customization, such as remembering your choices.
Advertising and marketing Cookies
These cookies track visitors throughout web sites to show appropriate advertisements.
Opt-Out from Cookies
You can regulate and/or erase cookies as you wish. You can erase all cookies that are already on your computer and you can set most browsers to stop them from being positioned. If you do this, nonetheless, you may need to manually adjust some choices every single time you visit our internet site and some solutions and functionalities might not work.
Adjustments to This Plan
We may upgrade this Privacy Policy from time to time. We will certainly alert you of any kind of adjustments by uploading the new Privacy Plan on our web site. Modifications work when they are uploaded on this page. We motivate you to examine this Personal privacy Plan regularly to stay informed about our privacy practices.
Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us:
A1 Aviation (A-one Aviation LLC)
1214 59th Place Southwest
Everett, WA 98203
United States
Phone: +1 (888) 725-2460
Email: contact@a1aviation.org
Support: contact@a1aviation.org
Effective Date: This Privacy Policy is effective as of the date of posting on our website.
Last Updated: January 16, 2025