Terms & Conditions

Last Updated: July 16, 2025

Agreement Overview: By using A1 Aviation's services, you agree to these comprehensive Terms & Conditions. Please read them carefully as they contain important information about your rights and obligations.

1. Acceptance of Terms

These Terms and Conditions ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "You") and A1 Aviation, operated by A1 Ride LLC ("Company," "We," "Us," "Our"), a limited liability company registered in the State of Washington, United States.

By accessing, browsing, or using our website at a1aviation.org, submitting an inquiry, making a booking, or otherwise engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, including our Privacy Policy, which is incorporated herein by reference.

Age Requirement: You must be at least 18 years old and possess the legal authority to enter into this agreement. If you are booking on behalf of others, you represent and warrant that you have obtained all necessary consents and authorizations.

2. Nature of Our Services

2.1 Agency Relationship

A1 Aviation operates exclusively as a travel agency and intermediary. We facilitate flight bookings and provide travel consultation services, connecting customers with airlines and other travel service providers. It is crucial to understand:

Key Service Distinctions:

We are NOT an airline and do not operate any aircraft
We do NOT control flight schedules, routes, or pricing
We act as your agent in securing bookings with third-party providers
The actual contract of carriage is between you and the airline
We are bound by the rules and regulations of each airline partner

2.2 Scope of Services

Our comprehensive travel services include:

Flight Search & Booking: Access to global flight inventory across 400+ airlines
Fare Optimization: Finding the best available rates and routing options
Booking Management: Assistance with modifications, cancellations, and rebooking
Travel Consultation: Expert advice on destinations, airlines, and travel requirements
Documentation Support: Guidance on passport, visa, and health requirements
24/7 Support: Emergency assistance and customer service
Group Bookings: Specialized services for corporate and group travel
Ancillary Services: Seat selection, meal preferences, special assistance

2.3 Professional Accreditations

Industry Certifications:

ARC (Airlines Reporting Corporation): Accredited since 2018 - ARC Number: 96-742788
IATA (International Air Transport Association): Certified member - IATA Code: 96-7 4278
State License: Washington State Travel Seller Registration #603389521
Business License: City of Everett Business License #EV-2021-4521

3. User Responsibilities & Obligations

3.1 Information Accuracy Requirements

The accuracy of information you provide is critical for successful travel. You bear full responsibility for:

Passenger Information:

Name Accuracy: Names must match government-issued ID exactly (including middle names/initials)
Date of Birth: Must be accurate to avoid security and boarding issues
Gender: Must match passport/ID for international travel
Contact Details: Current email and phone for urgent communications
Passport Details: Number, expiration date, and issuing country
Nationality: For visa and entry requirement verification

Name Change Policy: Airlines typically charge $75-$500 for name corrections. Some tickets do not allow name changes at all. Ensure absolute accuracy when booking.

3.2 Travel Documentation Requirements

You are solely responsible for obtaining and maintaining valid travel documents:

Document Type	Requirements	Your Responsibility
Passport	Valid for 6+ months beyond return date	Obtain, renew, and verify validity
Visa	Required for many destinations	Research, apply, and obtain before travel
Health Documents	Vaccination certificates, COVID-19 tests	Obtain required vaccinations and tests
Travel Insurance	Recommended/required by some countries	Purchase appropriate coverage
Return Tickets	Proof of onward travel	Have documentation ready for immigration

3.3 Behavioral Standards & Compliance

When using our services and traveling, you agree to:

Legal Compliance: Abide by all applicable laws and regulations
Airline Policies: Follow all carrier rules including check-in times, baggage limits, and conduct codes
Security Requirements: Cooperate with all security screening procedures
Respectful Conduct: Treat airline staff and fellow passengers with courtesy
Accurate Representation: Not misrepresent yourself or travel intentions
Financial Obligations: Pay all fees and charges when due
Communication: Respond promptly to booking-related inquiries

Pricing, Payment, and Booking Confirmation

Indicative Pricing

All prices displayed on our website are indicative and subject to change until booking is confirmed. Prices may vary based on:

Seat availability at time of booking
Fuel surcharges and taxes
Currency exchange rates
Airline pricing policies
Seasonal demand fluctuations

Final Pricing

Final pricing, including all taxes, fees, and surcharges, will be provided by our travel consultants before booking confirmation. This includes:

Base fare
Government taxes and fees
Fuel surcharges
Airline fees
Our service fees

Booking Confirmation

A booking is only confirmed upon receipt of a confirmation email or document from A1 Aviation. Until you receive this confirmation, your booking is not guaranteed.

Cancellations, Changes, and Refunds

Airline Policies: Cancellation, change, and refund policies are primarily determined by the airlines and may vary significantly between carriers and fare types. These policies may include:

Non-refundable fare restrictions
Change fees and penalties
Cancellation deadlines
Refund processing times

Agency Role: A1 Aviation will assist in processing cancellation, change, and refund requests according to airline rules and policies. We may apply administrative fees for processing these requests.

Important: Refunds are not guaranteed and depend entirely on airline policies and fare rules. Some tickets may be non-refundable or subject to significant penalties.

Limitation of Liability

Agency Role: A1 Ride LLC (A1 Aviation) acts as an agent and intermediary only. We are not liable for any acts, errors, omissions, representations, warranties, breaches, or negligence of any third-party suppliers including airlines, hotels, ground transportation providers, or other service providers.

Maximum Liability: In no event shall A1 Ride LLC's total liability exceed the amount of service fees paid to us for the specific booking in question.

Exclusions

We are not liable for:

Flight delays, cancellations, or schedule changes
Personal injuries, death, or property damage during travel
Loss or damage to luggage
Denied boarding or travel document issues
Acts of God, natural disasters, or force majeure events
Terrorist acts or civil unrest
Government actions or policy changes

Intellectual Property

All content on our website, including text, graphics, logos, images, software, and other materials, is the property of A1 Ride LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not:

Reproduce, distribute, or publicly display our content without permission
Use our trademarks or logos without authorization
Modify or create derivative works from our content
Use automated systems to access or scrape our website

Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of Washington, United States, without regard to its conflict of law provisions.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in King County, Washington.

Accreditations

A1 Aviation is accredited by:

ARC (Airlines Reporting Corporation): Ensuring compliance with airline industry standards
IATA (International Air Transport Association): Maintaining international travel industry standards

Changes to Terms

We may update these Terms from time to time. Changes will be posted on our website with an updated effective date. Continued use of our services after changes constitutes acceptance of the new Terms.

Contact Us

For questions regarding these Terms and Conditions, please contact us:

A1 Aviation (A1 Ride LLC)

1214 59th Place Southwest
Everett, WA 98203
United States

Phone: +1 (833) 742-7888

Email: contact@a1aviation.org

Support: support@a1aviation.org

Effective Date: These Terms & Conditions are effective as of the date of posting on our website.
Last Updated: January 2025